Infobip800391278

Programmation informatique

2 rue Pasquier 75008 Paris

Indice de confiance

Laissez un avis

Chiffre d'affaires 2019

7,7 M€

Président

Roberto

Kutic

Effectif 2019

9

Ancienneté

7 ans

Indicateurs

À propos

A cloud communications platform, connecting enterprises to half of the world's population & serving 260,000 clients through 60+ offices on 6 continents.
We exist to create a seamless interaction of businesses and people through mobile.Source : Facebook

2文字アカウントですSource : Twitter

As a Global Communications Platform for Business Infobip gets your message across any channel,
device and location worldwide.Source : Youtube

Directement ou indirectement tant en france qu'a l'étranger : le développement et la commercialisation de solutions informatiques dans le secteur des télécommunications spécialises dans la fourniture de données, de services Voip, Airtme et internet. Toutes prestations de services internet et Sms nationales et internationales se rapportant a la téléphonie mobile.Source : BODACC

Infobip a obtenu son droit d'ouverture au cours de l'année 2014. Son SIREN est le n° 800391278. L'indice de confiance de cette société, selon nos critères est de 94/100. Infobip appartient au secteur de la programmation informatique, le code NAF correspondant est 6201Z. L'effectif de cette structure en 2019 était de 9 employés. Roberto Kutic est Président de cette entreprise. En 2018, Infobip disposait d'un capital de 10000 €. Le lieu de son exercice se situe dans la ville de Paris. Le n° de TVA qui lui est lié est : FR53800391278. L'entreprise Infobip est présente sur quelques réseaux sociaux, Facebook ainsi que Twitter. Vous pouvez découvrir la page Facebook de cette société sous la dénomination de infobip et sur Twitter sous la dénomination de en. Une structure relativement énergique sur le net, elle a 3798 adhérents sur Twitter ainsi que 31263 likes en ce qui concerne Facebook.

Fiche d'identité

  1. Type Société par actions simplifiée (SAS)
  2. Date de création 10/02/2014
  3. Effectif 9 (2019)
  4. Capital social 10000€ (2018) (Source RCS)
  5. Chiffre d'affaires 7,7 M€ (2019)
  6. TVA intercommunautaire FR53800391278
  7. Numéro de SIREN 800391278
  8. Code NAF Programmation informatique (6201Z)
  9. Statut SIRENE Active
  10. Statut RCS Immatriculée (07/06/2018)

Contacts

Site web

Site internet de Infobip

Réseaux sociaux

Téléphone

Emails

{[{emailItem.email}]}

**********@*****ip.com

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**********@*****ip.com

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****@*****ip.com

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Conformité

PRO

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Conformité

Obligations de vigilance

Statut du dossier d'obligations de vigilance

Le dossier de la société {[{company.usedName}]} est complet.

La société {[{company.usedName}]} n'a pas encore déposé tous les documents requis.

Loi SAPIN II (encadrant la corruption)

Évaluation Sapin II

Score Loi Sapin II

Membres répertoriés comme
Personnes Exposées Politiquement (PEP)

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Dirigeants Infobip (5)

Âge moyen des dirigeants

45 ANS

Durée moyenne de mandat

2 ANs 2 MOIS

Parité

0%100%
  • Roberto Kutic

    Président

    2018 - Présent

    En poste

    *************@*****ip.com PRO

    {[{ company.directors.identities[0].email }]}

  • Nikhil Shoorji

    Directeur général

    2019 - Présent

    En poste

    **************@*****ip.com PRO

    {[{ company.directors.identities[1].email }]}

  • Angeline Jurkovic

    Directeur général

    2018 - 2019

    Ancien
  • Andre & Associes

    Commissaire aux comptes titulaire

    2018 - Présent

    Ancien
  • Etienne De La Bouillerie

    Commissaire aux comptes suppléant

    2018 - 2021

    Ancien

Chiffre d'affaires, bilans Infobip (4)

Durée de l'exercice comptable : 12 mois

Chiffre d'affaires

7,7 M€

41,4 %

Résultat net

-51,2 k€

-383,1 %

Capacité d'autofinancement

-41,8 k€

-210,6 %

Vous voulez le détail des comptes ?

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Chiffres clés

Chiffre d'affaires

7,7 M€

41,4 %

L'entreprise a vigoureusement développé ses ventes au cours de cet exercice.

Résultat net

-51,2 k€

-383,1 %

Capacité d'autofinancement

-41,8 k€

-210,6 %

L'exploitation détruit de la trésorerie au lieu d'en générer.

Taille du bilan

1,5 M€

-9,2 %

Fonds propres

-23,1 k€

182,1 %

Les fonds propres paraissent faibles pour une entreprise ayant un tel chiffre d'affaires.

Trésorerie nette

12,6 k€

-97,9 %

L'entreprise reste en situation de trésorerie positive malgré l'absence de fonds de roulement.

Ratios financiers

Rendement des fonds propres

-182,6 %

-201,2 %

Attention : du fait de fonds propres négatifs, plus la valeur est négative, et plus cela correspond à un résultat courant élevé.

Equilibre financier

11,2 %

Autonomie financière

-1,5 %

-190,5 %

L'entreprise a entièrement consommé ses fonds propres et n'a plus de réserves.

Liquidité générale

1

-3,5 %

Délai moyen clients

53 jours

Les clients de cette entreprise la paient en apparence à 53 jours en moyenne, ce délai étant effectivement inférieur à la limite maximale prévue par la loi.

Délai moyen fournisseurs

36 jours

-45,5 %

Les dettes vis-à-vis des fournisseurs se montent à 36 jours d'achats en moyenne, ce qui pourrait indiquer que l'entreprise acquitte ses factures conformément à la loi LME.

Score financier

PRO

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Liens capitalistiques

PRO

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Annonces légales (13)

  • Modification

    24 mars 2021

    INFOBIP a remanié son administration :
    Commissaire aux comptes titulaire partant : ANDRE & ASSOCIES ; Commissaire aux comptes suppléant partant : De La Bouillerie, Etienne.

  • Modification

    23 févr. 2021

    Le siège social est changé d'adresse ; elle est désormais 2 rue Pasquier - 75008 Paris. INFOBIP exerce dorénavant son activité à l'adresse non déterminée.

  • Dépôt des comptes

    18 oct. 2020

    L'entreprise a remis ses comptes annuels et rapports (la date de clôture est fixée au 31/12/2019) au greffe du tribunal.

  • Modification

    3 nov. 2019

    INFOBIP a remanié son administration :
    Directeur général partant : Jurkovic, Angeline ; nomination du Directeur général : Shoorji, Nikhil.

  • Dépôt des comptes

    18 juil. 2019

    L'entreprise a remis ses comptes annuels et rapports (la date de clôture est fixée au 31/12/2018) au greffe du tribunal.

  • Dépôt des comptes

    17 févr. 2019

    L'entreprise a remis ses comptes annuels et rapports (la date de clôture est fixée au 31/12/2017) au greffe du tribunal.

  • Immatriculation

    17 juin 2018

    INFOBIP a transféré son siège social situé 35 rue des Mathurins - 75008 Paris, depuis le ressort d'un autre tribunal, et s'est donc ré-immatriculée. La date de démarrage de l'activité est fixée au 10/02/2014.

  • Modification

    30 janv. 2018

    Le siège social est changé d'adresse ; elle est désormais 104 avenue Albert 1er - les Passerelles - 92500 Rueil-Malmaison. INFOBIP a remanié son administration :
    Commissaire aux comptes titulaire : ANDRE & ASSOCIES en fonction le 14 Février 2014 ; Commissaire aux comptes suppléant : de la BOUILLERIE Etienne en fonction le 14 Février 2014 ; Président : KUTIC Roberto en fonction le 29 Mai 2015 ; Directeur général : JURKOVIC Angéline en fonction le 26 Janvier 2018.

  • Dépôt des comptes

    17 août 2017

    L'entreprise a remis ses comptes annuels et rapports (la date de clôture est fixée au 31/12/2016) au greffe du tribunal.

  • Dépôt des comptes

    10 déc. 2016

    L'entreprise a remis ses comptes annuels et rapports (la date de clôture est fixée au 31/12/2015) avec une déclaration de confidentialité au greffe du tribunal.

  • Vous voulez voir toutes les annonces légales ?

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Adresse Infobip (1)

  • Siret : 80039127800044 (siège social)

    Actif

    2 rue Pasquier 75008 Paris

    Programmation informatique (6201Z)

    1 déc. 2020

    Siret : 80039127800036

    Fermé

    35 rue des Mathurins 75008 Paris

    Programmation informatique (6201Z)

    2 févr. 2018

    6 à 9

    1 déc. 2020

  • Siret : 80039127800028

    Fermé

    14 avenue Albert 1Er (les Passerelles) 92500 Rueil-Malmaison

    Programmation informatique (6201Z)

    22 déc. 2017

    0

    2 févr. 2018

    Siret : 80039127800010

    Fermé

    65 avenue de Colmar (Tour Albert 1Er) 92500 Rueil-Malmaison

    Programmation informatique (6201Z)

    10 févr. 2014

    22 déc. 2017

Trafic du site web

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Blog Infobip (10)

  • 22 avril 2020

    Introducing Moments [Early Access]

    Transform your customer data into personalized messaging moments through a single omnichannel customer engagement platform.

    Hidden
  • 03 avril 2020

    How Public and Government Health Organizations can use WhatsApp to Share Critical Information About COVID-19

    Public and government health organizations worldwide are keeping the public informed and safe during the COVID-19 pandemic with an FAQ chatbot over WhatsApp through Infobip.

    Critical Communication Chatbots WhatsApp
  • 01 avril 2020

    How to Continuously Provide Superior Customer Support in Any Situation

    Using a digital cloud contact center solution can help you improve agent efficiency and offer quality customer support when unexpected situations arise.

    Critical Communication Chat Apps Support
  • 31 mars 2020

    How Digital Transformation Improves Your Contact Center Journey

    Explore the impact of digital transformation on contact centers and ultimately your customer experience

    Insight Support
  • 27 mars 2020

    How to Keep Passengers Informed Using WhatsApp Business

    Never before has it been so important to keep travelers updated on their journeys home. Here's how you can use WhatsApp to provide critical alerts and keep travelers safe.

    Critical Communication Chat Apps Chatbots Travel WhatsApp
  • 26 mars 2020

    How Using Mobile for Customer Communication Can Save Your Business

    Using mobile channels, such as WhatsApp and SMS, to communicate with your customers can help keep your business running when unexpected situations arise.

    Critical Communication Chat Apps customer support WhatsApp
  • 20 mars 2020

    How to Continue Serving Customers During Critical Situations

    Find out how to keep your food delivery service successful when unexpected situations arise using WhatsApp Business API.

    Critical Communication Chat Apps Chatbots WhatsApp
  • 10 février 2020

    How to Use Viber Business Messages to Increase Customer Engagement

    Customers want personalized one-on-one experiences. Find out how sending business messages through Viber can help you deliver exactly what they're looking for.

    Insight Chat Apps Viber
  • 31 janvier 2020

    WhatsApp Business API: 2019 Year in Review

    Find out how Infobip helped businesses across industries improve their customer experience with WhatsApp Business API in 2019.

    Insight Chat Apps WhatsApp
  • 24 janvier 2020

    How to Use Chat Apps to Improve Customer Support

    Find out about how you can improve your customer service by using the channels your customers are already using - chat apps.

    How-to Support customer engagement customer support

Réseaux sociaux Infobip (3)

Vidéos Infobip (50)

  • WhatsApp Business for Enterprises: The Experience Your Customers Deserve

    28 févr. 2019

    WhatsApp Business enables you to engage & have one-on-one conversations with customers in 180+ countries in the app they are already using. Learn more about the benefits of using the messaging app 1.5 billion people trust: https://bit.ly/2O4l99R

  • WhatsApp Business for Enterprises: The Experience Your Customers Deserve

    2 août 2018

    WhatsApp Business enables you to engage & have one-on-one conversations with customers in 180+ countries in the app they are already using. Learn more about the benefits of using the messaging app 1.5 billion people trust: https://bit.ly/2O4l99R

  • Infobip: Worlds Connected

    27 févr. 2019

    In today’s hyperconnected world there is nothing users appreciate more than a memorable customer experience. But winning their hearts and minds means being present on all their channels, all across the globe, while meeting all local regulations. It is complex, but there is a simple solution. Infobip’s cloud communication platform provides one seamless connection to the world’s most popular communication channels. Through our worldwide network of connections, we reach more than 7 billion people and things. We help companies overcome the complexity of consumer communications, increase customer satisfaction and grow their business. Let us show you how. https://www.infobip.com

  • Infobip Pangea Campus: Official Opening

    29 nov. 2017

    Welcome to our official opening of the Campus Pangea in Vodnjan, Croatia. This is our new HQ, our new home. The place where our partners & Infobippers from all around the world are coming together to share ideas, knowledge and create really exciting innovations. We are proud of our new campus documentary shot by award-winning film director Andrej Korovljev (http://www.imdb.com/name/nm1097937/) Visit us at https://www.infobip.com

  • The Catalyst for the Business Success of Our Partners

    27 juin 2019

    With a future-proof product design and over a decade of experience in supporting mobile growth, we've earned the trust of 600+ direct operator partners across the globe. Direct carrier billing, sGate, the RCS MaaP Hub - we've got so much more to unveil! www.infobip.com

  • Introducing Conversations

    19 juin 2019

    We’re introducing Conversations to help your contact centers deliver exceptional customer service! Conversations lets agents manage all customer inquiries across Facebook Messenger, WhatsApp, SMS and Viber, all in one workspace! Click on the link and find out about how you can sign up for early access http://bit.ly/Conversations_Early_Access

  • WhatsApp Business API for Banking: Instant Support for Your Clients

    10 sept. 2019

    WhatsApp Business API can help you improve customer support for your banking clients. By communicating over an app they're familiar with, your clients could benefit by getting instant replies on various questions, like account types, location to the nearest office branch etc. To learn about more WhatsApp Business API possibilities, visit us: http://bit.ly/WABankingSupport

  • Connect 2017: Pangea World Jam

    25 oct. 2017

    Our first Connect in our new Pangea HQ in Vodnjan was held from 18th to 21st September 2017. Growing and learning through sharing: success stories, workshops & speed meetings. We're just starting! https://www.infobip.com #biplife"

  • Infobip Worldwide HQ: Launch Event Trailer

    19 oct. 2017

    We've recently celebrated our new worldwide headquarters opening and wanted to share the experience. Stay tuned for the full release!

  • Next Era Of Business Communication with Infobip

    26 févr. 2018

    Step into the next era of business communication with RCS, Mobile Identity, Anonymize and more! Join us at the MWC Barcelona to see them in action: https://www.infobip.com/en/campaigns/mobile-world-congress-barcelona Looking forward to seeing you there. Visit us online at https://www.infobip.com

  • WhatsApp Business API for Retail: Improve Customer Satisfaction

    10 sept. 2019

    WhatsApp Business API can help you to improve your customers' satisfaction. Mix-ups can occur in any business (especially retail), in which case you want to be well prepared. This is where we can help you arrange instant messages to solve your customers' issue at hand. And what better place to rate your customer service then right after promptly solving the issue? :) To learn about more WhatsApp Business API possibilities, visit us: http://bit.ly/WARetailSupport

  • Send Live Service Updates with WhatsApp Business API for Travel

    10 sept. 2019

    For some people flying is stressful, and a lot of that stress comes from a bad flying experience. With WhatsApp Business API you can help them always find their boarding pass, inform them about flight delays, new departure times or even help them navigate to their gate. To learn about more WhatsApp Business API possibilities, visit us: http://bit.ly/WA_TravelNotifications

  • Dev Days 2018 Recap: Conducting the Future of IB Tech

    17 mai 2018

    Dev Days 2018 was held from May 4-5 in the Croatian Terme Tuhelj wellness center. Over 250 devs, networkers and product people from our Vodnjan, Rijeka, Zagreb, Sarajevo, and Saint Petersburg offices discussed the latest trends and best practices from their respective industry. Keynotes from leading in-house experts and decision makers, exciting product announcements and the introduction of new tools further enhanced our high-quality solutions for a growing global customer base. Can't wait to see you next year! #biplife https://www.infobip.com

  • Partnering with Cabify to Improve Customer Experience with RCS

    14 mars 2019

    This project is a result of partnering with Cabify mobile platform for ride-hailing, exploring the possibilities of improving customer experiences on the Cabify mobile platform with RCS (Rich Communication Services). Cabify is one of the biggest transportation network companies in the Spanish- and Portuguese-speaking world, operating in Mexico, Chile, Colombia, Peru, Brazil, Panama, Ecuador, Portugal, Spain, Argentina, Dominican Republic, and Uruguay. https://cabify.com/en To learn more about RCS, visit us: https://www.infobip.com/en/rcs

  • Customer Journey: Start a Great Customer Experience

    15 mars 2019

    Modern technology has completely transformed the customer journey. Most of today’s customer journeys are initiated by the customer through online channels like search and social media. Businesses invest heavily to convert those anonymous visitors into leads so they can be followed up with relevant communications across all the channels and devices they use. But how do you weed out bots and fraudsters? How can you keep your customers safe? With new technologies like Mobile Identity! Mobile Identity can easily verify your customers' information, securely cross-referencing information to smoothly verify identity, boost security AND enhance the customer experience. Find out more about how Infobip can help at every stage of the customer journey: https://www.infobip.com

  • GSMA WAS#8 Amphitheater Party – First Look

    8 nov. 2018

    The Pula Arena and it’s famous gladiators: a couple of thousand years ago, or a month ago? Recalling some of the great moments our modern gladiators enjoyed during one of the most prominent telecom industry events organized by GSMA and hosted by Infobip in the beautiful Istria, Croatia. Stay tuned for more. https://www.infobip.com

  • WhatsApp Business API for Travel: Handle Your Customers with Care

    10 sept. 2019

    Travelling is stressful, especially when it's long-distance, but there is something you can do for your customers. By using WhatsApp Business API you can communicate with your customers in real-time and solve their inquiries immediately. Offer booking info, flight status checks, boarding passes or even menu options on a device that's already in their hand. This will make any traveler feel relaxed and their holiday enjoyable from the very beginning. To learn about more WhatsApp Business API possibilities, visit us: http://bit.ly/WA_TravelSupport

  • WhatsApp Business API for Banking: Real-time Alerts to Protect Your Clients

    10 sept. 2019

    WhatsApp Business API can help you to improve security for your banking clients. Sending real-time alerts about money withdrawal adds another layer of security to your clients' account in case of theft. Improving account safety & offering satisfying solutions in time of need will make your clients feel protected and your brand trustworthy. To learn about more WhatsApp Business API possibilities, visit us: http://bit.ly/WABankingAlerts

  • ShoeBeDo: Personalized chat-app communication for increased e-commerce sales

    17 sept. 2018

    ShoeBeDo, a modern footwear shop, managed to increase their online sales with the help of Infobip’s communications solution. They connected with their customers on a more personal level by using the channel they prefer – Viber. To unify and elevate their customer communication across all channels, ShoeBeDo will use Infobip’s Portal to send relevant email notifications and reminders to their customers. We talked to Vanesa Dinić, ShoeBeDo's Retail Manager during our "Welcome to the Age of the On-Demand Shopper" workshop for retailers. To find out more on how we help ShoeBeDo increase sales, visit us: https://www.infobip.com/en/resources/case-studies/shoebedo-order-increase-through-personalized-viber-communications

  • Como a Unilever engajou seus clientes com uma campanha não convencional usando um Bot no WhatsApp

    13 déc. 2019

    A Infobip, uma das maiores plataformas próprias de mensageria e comunicação do mundo, criou bot de interação para a Unilever, para apoiar a campanha de lançamento da nova linha de amaciantes da Comfort.

  • Partnering With Rakuten Viber to Help Businesses Deliver a Superb Messaging Experience

    30 janv. 2020

    Here is how we helped Rakuten Viber understand their broad audience, what the markets are looking for and shape the product to answer customer's needs. If you wanna get to know us and see how we can help your brand http://bit.ly/Find_Us_Here_

  • IntelliJ IDEA Advanced Usage Meetup Recording

    28 avr. 2020

    Želite li zaista poznavati svoj IDE iznutra i saznati kako manipulirati code bez mnogo truda? Želite li razumijeti razliku između text editora i IDE-a i kako vam ovaj posljednji može dati prednost u razumijevanju semantike vaših aplikacija? Želite biti učinkovitiji, čak i produktivniji, sa svojim alatima? Ako je odgovor da, poslušajte kako naš Aleksandar Dostić demonstrira Tips & Tricks koje koristi u svakodnevnom radu. Većina trikova također je primjenjiva na sve IDE-e temeljene na IntelliJ IDEA, kao što su #WebStorm, #PhpStorm, #PyCharm i drugi. Od pretraživanja simbola do nesmetanog rada prilikom refaktoriranja, prezentacija ispituje aspekte koji omogućavaju ugodnije iskustvo u razvoju. ______________ Would you like to truly know your IDE inside-out, and learn how to easily manipulate your code? How about understanding the difference between a text editor and an IDE? Did you know the latter can give you an advantage when it comes to understanding the semantics of your apps? Would you like to be more efficient & productive with your tools? If the answer is yes, listen to our Aleksandar Dostić sharing Tips & Tricks he uses in his daily work. Most of these tricks can be applied to any and all IDEs that are based on IntelliJ IDEA, such as WebStorm, PhpStorm, PyCharm and others. From searching symbols to swift & easy refactoring work, this presentation examines various aspects that enable a more pleasant development experience. #IDE #InelliJ #IT #Dev #DevMeetup #Event #BipLife

  • Elevate Retail Post-Sale Experience with WhatsApp Business API

    10 sept. 2019

    There are a couple of moments that define a great retailer from a good one: one of them is the post-sale experience. With WhatsApp Business API, your customers can receive their receipt through a familiar app, get information about their loyalty points or get notifications about their package status. Tick all the right boxes and show that you really care. To learn about more WhatsApp Business API possibilities, visit us: http://bit.ly/WA_RetailNotifications

  • Welcome to the Age of the On Demand Shopper

    4 juil. 2018

    Trends in customer behavior are changing the retail industry. The key in successful communication lies in personalization. To help retailers, we are doing what we do best: improving communication. From 6 to 8 June 2018, we hosted the "Welcome to the Age of the On-Demand Shopper" workshop for retail customer experience experts at Pangea Campus in Vodnjan, Croatia. 70 retail & communication experts discussed the future of customer communication & experience. We explored various communication trends, explained best communication practices, shared experiences & success stories. Keep up with your customers! Visit us at: https://www.infobip.com

  • GSMA WAS#8 Amphitheater Party: Pula Arena, Croatia

    18 janv. 2019

    The GSMA WAS#8 party in one of the six largest surviving Roman amphitheaters in the world today - the Arena of Pula in Croatia. On this night, where the modern world meets the old - we celebrate partnerships, successes & build new friendships. Connected by the power of music, we hope to help you change the world for the better. Thank you for being a part of that mission, Thank you for making it great! Visit us: https://www.infobip.com

  • Estrategia local: La clave para un negocio exitoso

    7 nov. 2019

    Nuestra presencia global y local nos permite reaccionar de manera más rápida y brindar a nuestros clientes una atención personalizada. Conozca más sobre cómo nuestras soluciones se adaptan a diferentes mercados y estrategias dependiendo de la industria. ---- Somos un líder global en comunicaciones omnicanal y soluciones que le permitirán brindar la mejor experiencia a sus clientes. ---- Queremos agradecer a Wobi TV por haber realizado este video sobre nosotros. ---- Conoce más en: http://bit.ly/Website_Infobip

  • Next Era of Business Communication with Infobip

    7 mars 2019

    Step into the next era of business communication with RCS, Mobile Identity, Anonymize and more! Join us at the MWC Barcelona to see them in action: https://www.infobip.com/en/campaigns/mobile-world-congress-barcelona Looking forward to seeing you there. Visit us online at https://www.infobip.com

  • Infobip X - Celebrating 10 years at the MWC!

    28 févr. 2018

    It’s our 10th time in Barcelona so we’re celebrating big time. Come join us at Hall 8.1 (App Planet) - Stand 8.1F49 at #MWC18! www.infobip.com www.infobip.com/en/campaigns/mobile-world-congress-barcelona

  • India Connect 2017

    18 janv. 2018

    India Connect 2017 was held from October 26th - 28th in Jaipur. It consisted of three days of learning and collaboration, with all Infobip teams from India gathering to discuss their achievements and challenges. https://www.infobip.com

  • Customer Journey: Keep Your Customers Happy & Engaged

    26 juin 2019

    Getting customers to buy takes a lot of time, energy and resources. After all that effort, it’s important that you keep them engaged. There are lots of different communication channels you can use to stay in touch and keep your customers happy, such as: - shipping confirmation notices - delivery information - customer satisfaction Smart technology makes it easy to have smart 2-way conversations to resolve issues and address customer concerns promptly and efficiently while maximizing in-house time and resources. With Infobip, you can "set it and forget it" with the ability to interject as and when it is required, delighting your customers and transforming them into loyal fans of your brand. Find out more about how Infobip can help at every stage of the customer journey: https://www.infobip.com

  • Studio Moderna: Increasing Profitability & Decreasing Costs with Targeted Messaging

    1 oct. 2018

    Studio Moderna is one of the biggest teleshopping retailers, operating in 21 markets worldwide, with a focus on Central and Eastern Europe. Our platform enables them to decrease costs, increase profitability and have greater control over campaigns in all their target markets. They started expanding with other communications channels like Viber, which, except lowering costs, increases their customers' engagement as well. Some of the future implementations include API integration. We talked to Amar Ćusto, Studio Moderna's Print Director during our "Welcome to the Age of the On Demand Shopper" workshop for retailers. To learn more about this cooperation, check the link below: https://www.infobip.com/en/resources/case-studies/studio-moderna-global-reach-and-in-depth-segmentation

  • Reclame Aqui: Solving consumers' problems through WhatsApp

    20 déc. 2019

    Reclame Aqui is a platform created 18 years ago to solve consumers' problems with companies in Brazil. We helped them implement WhatsApp Business as a platform where users can make complaints using the chat app. The platform was up and running in 30 days from signing in with us and their business grew so well, they are thinking of expanding globally. Interested in ways we can help you grow your business? Visit us: http://bit.ly/WhatsAppBusiness_API_ Edited

  • ¿Cómo crecer su negocio?

    7 nov. 2019

    Nuestras soluciones le ayudan a mejorar la experiencia que usted cómo empresa les brinda a sus clientes y a crecer su negocio. Conozca más sobre cómo hemos ayudado a diferentes empresas a nivel global. ---- Ayudamos a nuestros clientes y asociados a superar la complejidad de comunicarse con sus clientes, crecer sus negocios y mejorar la experiencia al cliente – todo de manera rápida, segura y confiable. ---- Queremos agradecer a Wobi TV por haber realizado este video sobre nosotros. ---- Conoce más en: http://bit.ly/Website_Infobip

  • Code Escape 2019: Room Escape for a Higher Cause

    10 mai 2019

    Use your coding skills to help your community! Gather an expert task force of 3-5 people & compete with other teams to solve tasks: each completed task will win a money prize for charity. Apply by May 5th! https://www.infobip.com/en/code-escape

  • MTFPula2019 @ Infobip Pangea

    26 juin 2019

    #MTF #Infobip #MTFPula2019 The multi-day innovation intensive #MTFLabs brought together members of MTF’s global community of experts to work with our engineers. Together they combined cutting-edge Voice technology platform and Vocal AI to further develop some of the projects and ideas. Watch the video to see some of the highlights from this event!

  • Evolución: ¿Cómo adaptarse a las necesidades del mercado?

    7 nov. 2019

    El mundo digital vive en constante cambio y siempre estamos en un constante proceso de adaptación para que nuestras soluciones cumplan con estos cambios. Conozca qué estamos haciendo para estar siempre a la vanguardia y ayudar a nuestros clientes a crecer sus negocios por medio de las comunicaciones omnicanal. ---- Nuestra misión es ayudar a nuestros clientes y asociados a superar la complejidad de comunicarse con sus clientes, crecer sus negocios y mejorar la experiencia al cliente – todo de manera rápida, segura y confiable. ---- Queremos agradecer a Wobi TV por haber realizado este video sobre nosotros. ---- Conoce más en: http://bit.ly/Website_Infobip

  • Customer Journey: Build Customer Relationships with Relevant Communication

    14 mars 2019

    What to do when people are interested in your product, brand, or service? Start building a relationship with relevant, engaging communication. Segment your audience and use data insights to build powerful and accurate customer profiles. Make sure you’re addressing their real interests and motivations! Find out more about how we can help at every stage of the customer journey: https://www.infobip.com

  • MOVO: 30% Better Customer Engagement in Ridesharing with Improved Messaging

    12 mars 2020

    MOVO Spain’s Growth Manager Julie Garcia shares how our customer communication solutions helped the ridesharing company increase customer engagement, overcome complexity and improve their customer satisfaction: through teamwork and mutual understanding. Ready to drive your customer engagement to the destination: success? Visit us here: http://bit.ly/ibHomePage #CustomerExperience #A2P #Messaging #CustomerEngagement

  • Customer Journey: Customer Retention with Personalized Communication

    15 mars 2019

    Did you know that if a customer has previously made a purchase from your company, there is a 60% chance that the customer will make one more purchase? It’s important to take care of these existing customers as this repeat business is so valuable for growing your company. One way to motivate users is to engage them with personalized communications at the right time, over channels they use every day, such as Chat Apps and emails. Encourage your users to join loyalty programs that motivate them to use your products and services more. Lastly, vouchers, offers, and discounts are a great way to delight your customers and keep them coming back. Find out more about how Infobip can help at every stage of the customer journey: https://www.infobip.com

  • [Event Recap] Better Banking Through Better Communication 2018

    24 juil. 2019

    Over 70 experts from 8 countries joined us back in November, for an event dedicated to sharing knowledge about banking trends in the omnichannel age: customer experience, real-time communication, security, personalization & automation. See you in the future of banking! For details about how banks can use messaging solutions to adapt to the modern era, download our free Ebook: http://bit.ly/BankingEbookDL

  • Sberbank Serbia: SMS PIN Delivery as a Simple Loyalty Card Activation Process

    1 août 2019

    Natasa Zoric from Sberbank Serbia explains how they collaborated with Infobip to build a custom card activation process for their loyalty program, from scratch. For more information about how banks can improve customer experience with messaging solutions, feel free to download our Ebook: http://bit.ly/ebookDLBanking

  • NLB Bank Montenegro: Using Viber Messaging for Better Banking

    16 juil. 2019

    Miraš Đelošević from NLB Bank Montenegro talks about the bank's migration of all customer communications (promo & transactional) to Viber and the impact this had on their business. Learn more about using messaging channels for better banking: http://bit.ly/BetterBankingCommsEbook

  • Customer Journey: Security & Experience of Online Purchases

    15 mars 2019

    For customers, buying something online is no different from buying in-store. They expect the same level of service, quality, and security. But security is different for online businesses - you need to be more vigilant, more secure and more friendly. Using one-time PINs can make customers feel safer than ever when making online purchases. Also, you can use personalized communication to re-engage potential customers with relevant offers. Find out more about how Infobip can help at every stage of the customer journey: https://www.infobip.com

  • Erste Bank Croatia: Considering a Chatbot to Adapt to Customer Needs

    16 juil. 2019

    Igor Strejček, Head of Direct Channels of Erste Bank Croatia, shares his experience on how reaching out to Erste Bank's customers on their preferred communication channels helped him understand them, and adapt to their needs. Learn more about improving banking services with chatbots: http://bit.ly/ChatbotsBankingblog

  • Sberbank B&H: 2FA for Security and Superb Customer Experience

    29 juil. 2019

    How can two-factor authentication improve your business? Listen to what Orhan Gazibegović from Sberbank Bosnia and Herzegovina has to say about how it enhanced their customer experience, and about the ways in which his bank is adapting to trends such as Chat Banking! For more information about how banks can improve customer experience with messaging solutions, feel free to download our Ebook: http://bit.ly/DLBankingEbook

  • GSMA WAS#8 Conference – First Look

    30 oct. 2018

    A glimpse of the WAS#8 experience - the conference where 1300+ industry experts from the entire globe gathered for four days of inspirational presentations, networking and productive meetings in beautiful Rovinj, Croatia - one of the most charming small towns of the Mediterranean. Stay tuned for more! https://www.infobip.com

  • OneConciergerie: Improved Communication with WhatsApp Business

    4 mars 2020

    Introducing a new communication channel is not always simple, but when done right, it can have a significant effect on your business. Learn how OneConciergerie, a company providing a digital personal assistant service, managed to improve communication with their clients via WhatsApp - and what makes this channel a modern communication champion you should start using. More about WhatsApp for Business: http://bit.ly/waBusinessAPI #WhatsAppBusiness #CustomerEngagement #Messaging #A2P

  • Mobile Customer Engagement Meetup | Event Recap

    10 mai 2018

    On May 2nd, 2018, we organized the Mobile Customer Engagement Meetup, in collaboration with Elevator Strategy & Design. We covered common challenges, opportunities and best practices in utilizing mobile channels. Our guest panelists Emir Aydin (Hootsuite), Selena McLachlan (Modo) & Ray Silva (Apply Digital) gave their unique perspective on two major industry trends driving the event: I) Instant communication will become the standard for exceptional customer service in 2018 II) Adopting an omnichannel approach for a consistent customer experience across channels Thank you for joining us! https://www.infobip.com https://elevatorstrategy.com

  • Panel Review: Female Perspective in the ICT Industry

    13 mars 2018

    We've marked this years International Women’s Day with a panel about the female perspective in the ICT industry. Starting about ladies from the past to the ones of today, our panelists shared their stories, passion & experience in the ICT industry. Visit us: https://www.infobip.com

  • TellMedia: Using RCS to Create Memorable Campaigns

    4 mars 2020

    Today's brands have to be mobile-first. The arrival of RCS (Rich Communication Services) is something very relevant for all businesses, especially marketing agencies like TellMedia. Learn how TellMedia used #RCS to deliver successful campaigns for their clients. More about RCS: http://bit.ly/rcsLPIb #MobileMarketing #Messaging #CustomerEngagement #A2P

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