{"id":413,"date":"2022-09-12T15:45:00","date_gmt":"2022-09-12T13:45:00","guid":{"rendered":"http:\/\/breputatzt.cluster026.hosting.ovh.net\/blog\/?p=413"},"modified":"2024-09-03T15:48:24","modified_gmt":"2024-09-03T13:48:24","slug":"certification-iso-9001-quels-avantages-pour-une-entreprise","status":"publish","type":"post","link":"https:\/\/b-reputation.com\/fr\/blog\/index.php\/2022\/09\/12\/certification-iso-9001-quels-avantages-pour-une-entreprise\/","title":{"rendered":"Certification ISO 9001 : quels avantages pour une entreprise ?"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Temps de lecture\u00a0: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p><strong>Bien qu\u2019elle ne soit pas obligatoire, la\u00a0certification ISO 9001,\u00a0utilis\u00e9e dans le monde entier, garantit un syst\u00e8me de management de la qualit\u00e9 efficace et insiste sur l\u2019importance du concept d\u2019am\u00e9lioration continue. Il s\u2019ensuit donc une augmentation de l\u2019efficacit\u00e9 interne de l\u2019entreprise et une\u00a0meilleure satisfaction client. La r\u00e9vision, parue en 2015, rend la norme applicable \u00e0 tous types d\u2019entreprises selon leurs propres objectifs. De\u00a0la satisfaction client\u00a0\u00e0 la stabilit\u00e9 de l\u2019organisation interne, en passant par la ma\u00eetrise des risques, la certification ISO 9001 pr\u00e9sente de nombreux avantages qui permettent d\u2019am\u00e9liorer la rentabilit\u00e9 de l\u2019entreprise.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"la-satisfaction-client-au-c-ur-des-op-rations\">La satisfaction client au c\u0153ur des op\u00e9rations<\/h2>\n\n\n\n<p>La priorit\u00e9 de la norme ISO 9001 est la conformit\u00e9 des biens et services propos\u00e9s aux\u00a0exigences des clients. Ainsi, en \u00e9tant certifi\u00e9 ISO 9001:2015, vous \u00eates garant d\u2019une certaine qualit\u00e9 aupr\u00e8s de votre client\u00e8le, n\u00e9cessitant une oreille attentive pour r\u00e9pondre \u00e0 leurs sollicitations. Reconnue \u00e0 l\u2019international, elle vous permet, par ailleurs, d\u2019\u00e9largir votre base clients. Gardez \u00e0 l\u2019esprit que, dans certains secteurs d\u2019activit\u00e9, la conformit\u00e9 \u00e0 la norme est essentielle et permet donc, aux d\u00e9tenteurs de la certification, de conqu\u00e9rir de nouveaux march\u00e9s.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"une-discipline-de-travail-renforc-e\">Une discipline de travail renforc\u00e9e<\/h2>\n\n\n\n<p>A partir d\u2019un diagnostic initial de votre situation exig\u00e9 par le\u00a0processus de certification ISO 9001, vous d\u00e9finirez des objectifs chiffr\u00e9s d\u2019am\u00e9lioration continue, soutenus par un syst\u00e8me d\u2019indicateurs mesurant la performance de vos actions, qui vous permettront un gain de temps et d\u2019efficacit\u00e9.Les directives de la norme ISO 9001 fixent donc un cadre de travail consolid\u00e9, qui optimise l\u2019organisation interne et la\u00a0gouvernance de votre entreprise,\u00a0et vous obligent \u00e0 chercher continuellement des pistes d\u2019am\u00e9lioration pour accro\u00eetre votre rentabilit\u00e9.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"la-valorisation-des-parties-prenantes\">La valorisation des parties prenantes<\/h2>\n\n\n\n<p>L\u2019une des exigences de la norme ISO 9001 est la valorisation du travail de chaque acteur dans la r\u00e9alisation des objectifs \u00e9tablis. \u00catre certifi\u00e9 permet, d\u2019une part, d\u2019assurer \u00e0 vos actionnaires la transparence et la rentabilit\u00e9 de votre entreprise, et, d\u2019autre part, de certifier \u00e0 vos fournisseurs vos bonnes pratiques et votre professionnalisme. Les retomb\u00e9es de votre conduite du changement permettront \u00e0 vos partenaires de tirer parti d\u2019une plus forte valeur ajout\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"la-r-duction-du-risque-d-al-as\">La r\u00e9duction du risque d\u2019al\u00e9as<\/h2>\n\n\n\n<p>En plus de r\u00e9pondre aux exigences l\u00e9gales et r\u00e9glementaires, les directives de la norme ISO 9001 impliquent d\u2019identifier les risques et de traiter les dysfonctionnements, apr\u00e8s en avoir \u00e9tudi\u00e9 l\u2019ordre des priorit\u00e9s selon la fr\u00e9quence d\u2019occurrence et le degr\u00e9 de criticit\u00e9. La r\u00e9duction de ces dysfonctionnements, imputable \u00e0 l\u2019efficacit\u00e9 d\u2019un syst\u00e8me de management de la qualit\u00e9, permet de r\u00e9duire les co\u00fbts. \u00c0 titre d\u2019exemple, la soci\u00e9t\u00e9 d\u2019\u00e9dition Newcastle Chronicle &amp; Journal, en se lan\u00e7ant dans la proc\u00e9dure de certification, a remarqu\u00e9 une baisse drastique de ses co\u00fbts g\u00e9n\u00e9r\u00e9s par les d\u00e9fauts de qualit\u00e9 (rapatriement, remplacement, d\u00e9dommagement, d\u00e9t\u00e9rioration de l\u2019image de marque\u2026).Les exigences de la norme vous apprennent ainsi \u00e0 avoir une approche plus proactive que r\u00e9active face \u00e0 la gestion des risques.<\/p>\n\n\n\n<p>Vous avez d\u00e9sormais toutes les cartes en mains pour tendre vers l\u2019excellence, gr\u00e2ce \u00e0 l\u2019avantage concurrentiel qu\u2019est la certification ISO 9001:2015, et \u00eatre en parfaite conformit\u00e9 avec les\u00a0exigences de vos clients, tout en \u00e9tant l\u00e9gitim\u00e9 par la supervision d\u2019un\u00a0organisme certificateur ISO 9001 ext\u00e9rieur comp\u00e9tent.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Temps de lecture\u00a0: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>Bien qu\u2019elle ne soit pas obligatoire, la\u00a0certification ISO 9001,\u00a0utilis\u00e9e dans le monde entier, garantit un syst\u00e8me de management de la qualit\u00e9 efficace et insiste sur l\u2019importance du concept [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":414,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":"","_uag_custom_page_level_css":"","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[34],"tags":[22,41],"class_list":["post-413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conformite","tag-cadre-legal-reglementaire","tag-certifications-et-normes"],"featured_image_src":"https:\/\/pages.b-reputation.com\/wp-content\/uploads\/2024\/09\/certification-iso-9001-quels-avantages.png","author_info":{"display_name":"Margaux Blanc","author_link":"https:\/\/b-reputation.com\/fr\/blog\/index.php\/author\/mblanc\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Certification ISO 9001 : quels avantages pour une entreprise ? - B-REPUTATION<\/title>\n<meta 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